PROGRAM MANAGEMENT POLICY

Ed-tech Leadership Collective, LLC

(Updated July 24, 2025)

This Program Management Policy (“Policy”) is established as of this 31st day of January, 2023, defined by the Ed-tech Leadership Collective, LLC (“ELC” or "The Collective"), and establishing the guidelines and expectations of the members of ELC's programs (the “Peers” or "Members"). ELC may update this policy at any time without prior notice. 

Membership Fees

Membership gives you access to specific programs, events, and resources for the length of your subscription. Fees are billed annually or quarterly, as listed on the program pages of the ELC website. Some offerings—like Insight Videos, Mini-Courses, Executive Coaching, Leadership Accelerators, or select events—may have separate fees, which are clearly noted on their registration pages. If your membership lapses, you’ll lose access to all member benefits. We don’t offer refunds for missed events or unused benefits.

Intended Audience

The Ed-tech Leadership Collective is designed to bring together professionals who work for companies creating products and services for K–12 schools and districts in the U.S. and Canada. Most members come from ed-tech or educational publishing companies that serve school and district customers, which helps ensure that everyone shares similar challenges and perspectives.

Our programs aren’t a fit for organizations focused on selling directly to parents (B2C) or for vendors serving ed-tech companies. If someone outside our core audience subscribes, we may cancel their membership and refund their payment (minus transaction fees).

Members in career transition are welcome to become members, as long as they bring sufficient relevant experience.

If a program turns out not to be the best fit, we’ll work with the member to find a better match within the Collective or issue a prorated refund (minus a 5% transaction fee).

Leadership Forums

Forum meetings follow a recurring schedule (for example, the first Thursday of each month). Members are welcome to join as their schedules allow, knowing that attendance may vary from session to session. Smaller groups often create space for deeper conversations and more personalized coaching.

Occasionally, ELC may adjust meeting times or add sessions to better serve the group. We’ll make our best effort to choose times that work for most members. If a session can’t be rescheduled, we may offer alternative services (such as small group or one-on-one coaching) or program credits at our discretion.

Collective Conversations

Collective Conversations are scheduled for specific dates and times and bring together members at the director level and above for peer-to-peer discussions on senior leadership topics. To keep these sessions focused, ensure a high-quality discussion, live attendance is limited to a set number of seats and reserved only for members at the executive or functional leader level. Emerging Leaders can access the session recordings afterward, giving them a valuable window into executive-level perspectives and challenges, even if they aren’t part of the live conversation.

Executive Coaching Sessions

Members can book coaching sessions using the scheduling link on the membership platform. Sessions are available during designated time windows.

Members with an Executive Coaching subscription may schedule one 30-minute session every three months, while non-subscribers can book sessions individually on a pay-per-session basis. By scheduling a session, members agree to the Executive Coaching Policy found in the “Executive Coaching” section of the platform. Questions about the policy can be sent to the program administrator.

Communications and Public Recognition

ELC may highlight your membership by using your name, title, company, and company logo in our standard communications, such as our website, social media, emails, and promotional materials. However, we won’t ever share details about your business activities without your permission.

Recordings and Transcripts

We use AI-assisted transcription to create internal notes for all meetings, but these notes are never shared publicly unless we state otherwise during a session. Collective Conversations are recorded and made available for members to watch later. Forum and Accelerator meetings remain a private space—recordings aren’t shared, though we may share images from these sessions. Please don’t record the sessions for your own use. This includes audio recording, video recording or the use of Artificial Intelligence (AI) bots to conduct note-taking. 

Use of Content

All materials on the membership platform—including resources, recordings, and discussions—are proprietary, copyrighted, and for members only. Please don’t share your login or distribute platform content outside the community unless we specifically say it’s okay. When we post updates, events, or resources on LinkedIn or other public channels, we’d love for you to share them with your network. It’s a great way to spread the word about the Collective and connect with others who might benefit from our community.

Content Responsibility

The Ed-tech Leadership Collective provides a professional community space but doesn’t take responsibility for content posted by members. In line with Section 230 of the Communications Decency Act, we aren’t liable for member-posted content. While we reserve the right (but not the obligation) to monitor or remove posts that break our guidelines or the law, we trust our members to uphold community standards.

Waiver

As part of this community, conversations may include personal, challenging, or thought-provoking questions from coaches or fellow Members. You’re responsible for your own choices, actions, and well-being during and after any session or discussion. By joining, you release ELC, its team, and other Members from any claims connected to these conversations, including any suggestions shared or decisions you make based on them.

Confidentiality

We want Members to feel comfortable sharing openly. ELC will keep all conversations private and won’t share your information without your permission. By joining, you also agree to respect the privacy of fellow Members and keep any shared information confidential.

Exceptions

While we take steps to keep your information secure, online tools like email, video calls, and messaging can’t be guaranteed 100% secure. We’re not responsible for any unauthorized access or hacking that might occur despite reasonable safeguards.

Resolving Issues

If a disagreement comes up, we’ll work to resolve it together. If that’s not possible, any formal dispute will be handled through binding phone-based arbitration under Massachusetts law, with costs shared equally. ELC can still use local courts in Norfolk County, Massachusetts, to collect any unpaid fees.

Limits on Liability

We can’t promise specific results from membership and do not make any warranties or guarantees about the accuracy or reliability of the services and resources provided. If ELC is ever found responsible for a claim (other than fraud), the most we’d owe is either what you’ve paid us in total or what you’ve paid in the past six months—whichever is less.

END OF POLICY

Ed-tech Leadership Collective
12 Weston Ave. 
Foxborough, MA 02035