Moving the Business Forward After a RIF
Collin Earnst
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3 minute read
Reductions in force are among the most disruptive events an organization can go through. Even after the immediate decisions are made and communicated, the aftershocks linger. Teams are smaller, roles have shifted, and the people who remain are often carrying more responsibilities in an expanded role. There's a natural grieving process that follows, and it shouldn't be dismissed. But as you move forward after these difficult transitions, the focus turns towards what's possible with the team that's here now.
Establish Strategic Clarity Early
In the wake of a RIF, people are looking for direction, and the absence of it creates anxiety and churn. One of the most important things organizations can do is be explicit about priorities: what the business is focused on, what success looks like, and what is (at least for now) off the table. This reduces friction within teams and across departments, and it gives people something concrete to orient around when everything else feels unsettled. Expect to repeat the message more than feels necessary, as it takes time for priorities to become internalized, especially when people are still processing significant change.
Focus on Transparency
During times of unexpected transition, silence is one of the most damaging things a leadership team can allow. People are on edge, and in the absence of information they will fill the void with their own assumptions, which are rarely optimistic. This is the time to be as transparent as possible about the road ahead: where the company stands, what the priorities are, and what people can expect in the near term. Leaders who are kept informed feel included in the path forward. Leaders who are kept in the dark start looking for a path of their own.
Rethink the "Do More With Less" Mantra
It's a common refrain when budgets tighten and teams get smaller. It's also one worth reconsidering. Asking people to simply absorb more work without a corresponding shift in expectations or support will ultimately undermine employee trust and increase burnout. A better approach is to double down on strategic clarity, focus teams on the highest priority goals, and acknowledge what won't get done.
Invest in Your People, Even When Promotions Aren't Possible
When compensation adjustments and promotions are off the table, it's easy for top performers to start wondering whether there's a path forward at the company. Don’t be afraid to have a direct conversation with them and ask if they are likely to leave and what would make them more willing to stay. You’re not negotiating, you’re just understanding what prevents them from surprising you with a resignation letter.
Top performers may not necessarily be seeking a title change, but they will probably want to understand whether the organization is actively investing in their development, especially those who have taken on expanded responsibilities. Even modest investments, access to professional development, peer learning opportunities, or mentorship, communicate that the company sees a future with them in it. That has a bigger impact than most leaders realize, and it costs less than replacing someone who leaves.
Navigate Role Shifts
RIFs often leave people in fundamentally different positions than the ones they held before. Two situations come up frequently, and each comes with its own set of challenges.
For leaders who are absorbing responsibilities from a departed colleague or stepping into an expanded role, the ramp-up can be daunting. The organization is still stabilizing, yet the expectation to perform is immediate. For these individuals, the fastest path between an unfamiliar challenge and a good decision is usually to learn from someone who has already navigated it. Peers across the industry are dealing with the same challenges, and connecting with them through professional communities, industry networks, or peer groups allows leaders to draw on real experience rather than starting from scratch.
For those who have moved from managing a team to serving as an individual contributor, the adjustment is difficult in its own way. Losing people-management responsibilities can be a hard transition, particularly for leaders who have built their identity around that work. What's worth remembering is that leadership isn't defined solely by who reports to you. Strategic thinking, organizational influence, subject matter expertise, and the ability to drive outcomes without direct authority are leadership skills that travel. The shift in reporting structure doesn't diminish them. Organizations that handle this transition well are deliberate about it, making clear through their actions and communication that contribution and influence matter as much as org chart position.
How an organization responds in the months following a RIF determines the trajectory moving forward. Getting clear on priorities and investing in the people who remain will help the organization regain momentum quickly. With that foundation in place, a difficult year has a way of becoming something the organization looks back on as a turning point.